Privacy Policy

Introduction

We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data when you visit our website and tell you about your privacy rights. You may check this policy from time to time for updates. You can see when the policy was last updated above.

Data We Collect

When you use our service, we may collect:

• Information from your Discord account (username, ID)
• Information about the discord servers you invite the bot to. We can also read the messages of every channel in this server but we only save/store the messages if you have enabled the channel for support.
• We will never train AI models on your messages. We will only use your messages to provide support to you.
• We may send these messages to 3rd party services to help us provide support to you. For example and most prominently we use OpenAI's GPT-4o model and embedding models to provide support.
• We may also use your messages to improve our service and manually review messages to improve our system.
• Usage data and interaction with our bot
• Payment information when subscribing to premium features
• You can delete all stored data about you by contacting us

Cookies

We only use essential authentication cookies provided by Auth.js to maintain your login session. These cookies are strictly necessary for the functioning of our authentication system. We do not use any tracking, marketing, or analytics cookies.

The authentication cookies are automatically removed when you log out or when your session expires.

How We Use Your Data

We use your data to:

• Provide and maintain our service
• Improve and personalize your experience
• Process your transactions
• Send you important updates about our service

Data Protection

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

Contact Us

This service is operated by Markus Andersson, a sole proprietorship (enskild firma) based in Västerås, Sweden, doing business as "Makka", "Makka Bot", and "bot.makka.gg".

If you have any questions about this Privacy Policy, please contact us at:

Email: markusndrssn@gmail.com

Phone: +46 72 425 26 60